Mobile phone on rigging of boat with waves in background

Online Claim Forms

At GJW Direct we realise that being involved in an incident whilst using your vessel can be a traumatic experience. It is our mission to make reporting a claim and repairing your vessel as painless and an efficient as possible.

Depending on your policy start date, please select from the following options to make a claim:

GJW Direct has transferred from Munich Re Specialty Insurance (UK) Limited to Ripe Insurance Services Limited. Policies continue to be underwritten by Munich Re Syndicate Limited, and your customer service team remains unchanged.

Existing policies that started before 27th May 2025 will continue to be managed by Munich Re Specialty Insurance (UK) Limited until their expiry. All products remain subject to exclusions and limitations as outlined in the relevant policy wording and documents.

Here are some useful guidelines to help you through your claim journey:

  • Where possible you should provide us with 2 estimates for repairs/replacements as necessary and photographs evidencing damage.
  • At our discretion, we will appoint a surveyor or an investigator to assist us in dealing with your claim.
  • You should provide assistance to any persons appointed to investigate your claim.
  • Once we agree that we will cover your claim we will write to you to confirm our assessment of liability and costs.
  • Please remember that the contract for repair is between you and the repairer and therefore all correspondence from the repairer should be addressed to you and instructions for repair(s) or replacement(s) must come from you.
  • Once repairs are completed you should provide us with the final invoice(s) together with your confirmation that you are satisfied with the repairs.
  • We are able to settle your claim either to you or to your repairer upon your instruction and provision of nominated bank account details.